Managed IT Services & Support
Your information technology systems play such a vital role in your business, so the need for reliable stable IT systems is paramount. You need a professional IT services company that you can rely on to provide expert help and to keep your IT infrastructure in optimal condition.
Dalcon’s Managed IT Support service uses a preventative maintenance approach to provide a trouble-free operating environment where equipment or software failures are found and fixed before you as the customer are even aware of the issue. Understanding your business is the key to providing the level of service that best suits your needs whilst ensuring reliable and stable operations. Let Dalcon support you in all your managed IT services in Perth and abroad so you can focus on your business.
Services Offered under Dalcon Computers’ Managed IT Support
- Onsite and remote support
- Continuous remote monitoring of equipment
- Preventative maintenance of Servers and Workstations
- Maintenance of operating system software updates
- Anti-virus definitions maintained
- Network security monitoring
- Obsolescence planning
The Benefits of Dalcon Computers’ Managed IT Service in Perth
- A worry free IT network allowing you to concentrate on your business not on you equipment.
- Your infrastructure is remotely monitored 24×7 to ensure that it is operating optimally.
- Our proactive approach reduces risk and increases reliability.
- Alerts about incorrect operation allow the prompt resolution, usually before you know there is a problem.
- You get access to our team of experts, without the expense of full-time salaries and benefits.
- We can work out a plan to suit you with a fixed monthly cost which removes fluctuations in your IT spending.
- As your company grows so can your level of support – you don’t need to worry about staffing, network bandwidth or equipment performance.
- We are always keeping up-to-date with the latest technology and IT solutions so we can provide you with the best advice.
- All equipment has an optimal operating lifetime. We can manage your obsolescence issues and ensure smooth transition to new devices.